Shipping Policy for Paladi.store
Overview
At Paladi.shop, we strive to ensure your purchases reach you promptly and in perfect condition. Please review our shipping policy below for details about shipping options, costs, and delivery times.
1. Shipping Destinations
We ship to the following locations:
- All regions within Sweden.
- Select international destinations. Please check during checkout if your country is eligible for delivery.
If your location is not listed, please contact us at [email address] to discuss alternative arrangements.
2. Shipping Methods and Costs
We offer the following shipping options:
- Standard Shipping: Delivery within 3–7 business days.
- Express Shipping: Delivery within 1–3 business days.
Shipping costs are calculated based on the total weight of your order, delivery location, and shipping method chosen during checkout. Exact costs will be displayed at checkout before payment.
3. Order Processing Times
- Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
- Orders placed after 12:00 PM will be processed the next business day.
Please note that processing times are separate from shipping times.
4. International Shipping
For international orders:
- Delivery times vary based on the destination country.
- Customers are responsible for any customs duties, taxes, or fees incurred in their respective countries.
5. Delivery Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the delivery progress.
6. Delays
While we do our best to meet estimated delivery times, unforeseen delays may occur due to weather, customs, or other circumstances. Paladi.shop is not liable for delays beyond our control but will work with our shipping partners to resolve any issues.
7. Damaged or Lost Packages
- If your package is damaged upon delivery, please contact us within 48 hours with photos of the damage.
- For lost packages, contact us at [email address] with your order number. We will investigate and assist in resolving the issue.
8. Contact Us
If you have any questions about our shipping policy, please contact us:
– Email: info@paladi.com
– Address: Lovskogsgatan, 16a 44155, Alingsås
